Privacy Policy

Effective Date: September 23, 2025

Bespoke Bikeworks (“we,” “our,” or “us”) operates this website and values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our site and services.

1. Information We Collect

Personal Information: Name, email address, phone number, and booking details you provide through our online booking system.
Payment Information: If applicable, payments are processed by third-party providers. We do not store full credit card numbers.
Technical Data: IP address, browser type, and usage information collected automatically by Wix or analytics tools.

2. How We Use Information

To schedule and manage service appointments.
To communicate with you about bookings, confirmations, or service updates.
To process payments and issue receipts.
To improve our website and services.

3. Sharing of Information

We do not sell your personal information.
We may share information with trusted service providers (e.g., Wix, payment processors) to deliver our services.
We may disclose information if required by law or to protect our legal rights.

4. Data Security

We rely on Wix’s security measures and use reasonable safeguards to protect personal information. However, no system is completely secure.

5. Data Retention

We retain booking and transaction records for as long as necessary to provide services and comply with legal obligations.

6. Your Rights

You may request to access, update, or delete your personal information by contacting us at bespokebikeworks@gmail.com.

7. Third-Party Services

Our site may link to third-party websites. We are not responsible for their privacy practices.

8. Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

9. Contact Us

If you have questions about this Privacy Policy, contact:
Bespoke Bikeworks
Email: bespokebikeworks@gmail.com
Phone: 253-514-9110